Like other financial institutions, Sterling Bank account number is ten (10) digit and like those of other, people also find it very difficult to remember it.
Are you among those that have forgotten their bank details? Here is a complete guide to help you retrieve it.
Sterling Bank Plc is among the commercial banks in Nigeria. They have quite a good number of people patronizing them.
Knowing how people tend to forget or misplace their account number, the bank has brought out so many means of retrieving it.
To customers of the bank that are stranded, nothing can be more satisfying than discovering this.
How is it possible? You may be wondering.
This is possible because they have the account numbers of their customers are carefully stored in their database. So getting it isn’t much of a problem.
1.) Code to Check Sterling Bank Account Number
The code to check your account number with sterling bank *822*5#. Once you dial it, your account number will be displayed to you on the phone’s screen.
But first things first, you have to register for you to be eligible to use this code.
How Do I Register?
Once you have the phone number you used in opening the account, registering isn’t a problem because it is already in the USSD platform.
Before you can be able to get your account number, you must first have the phone number you used in opening the account. Thus, you can create a USSD four digit Pin.
To create the Pin, follow these steps:
- Dial *822# on your mobile phone
- Choose 9 for next
- Choose 3 for pin reset
- Enter correct details of your ATM card as required
- Enter a USSD pin. This must be four and easy to remember because you will need it in future.
- Re-enter the USSD pin to confirm.
You have done the first and most important step which is creating a USSD pin. Without it you can retrieve your account number.
- On your mobile phone, dial *822#
- Select 8 for my account number
- Enter your USSD pin to approve.
- You will see your account number on your screen, save it for the future.
To access this code is absolutely free, though, it depends on the network you are using i.e data charges.
You can use the code as many times as you wish and it works on any network: MTN, Glo, Airtel and 9mobile.
As a customer, i recommend you familiarize yourself with the ussd above as it also functions as the code for transferring from your sterling bank account easily.
2.) Check Your Statement of Account
If you do receive the statement of your account every month, it’s possible to get your account number from there.
As a matter of fact, all the details of your account, including your account number is seen there.
Why not request for your bank statement and retrieve your account number at once without delay.
3.) Use of Cheque Book
If you run a current account and you lost your account number, don’t worry there is hope for you without stress.
Get your Check book, in any of the slip there are series of numbers at the bottom of every slip, counting from the left hand side, your account number should be second. Count it carefully to check if it is ten in number. That is your account number.
Isn’t that simple and stress free.
4.) Using Sterling Mobile App
- Before you can be able to access this application, you have to download it from the Google play store and Apple app store.
- Download and install it successfully, then you register.
- Type in your account number and every other thing about your account will show on the dashboard.
5.) Sterling iBank (Internet Banking)
This medium requires access to the internet. It is achievable through any of the Nigerian GSM network: Glo, 9mobile, Airtel, MTN.
Everything is done online here.
You will need to register a fresh account or use your existing Onepay account
Click on “Account Information when you log in, your account number and every other details will be displayed.
6.) Visit the Nearest Branch
Since most of us are not conversant with internet stuff, this option is readily available for you.
Sterling bank has their branches in every state of the country, make out time to visit the nearest branch and lay your complaint.
Remember to be at the banking hall on or before 4 o’ clock to avoid embarrassment by the security agent.
Do not scatter the queue, wait till it’s your turn to speak with the customer care representative.
On meeting him, do not beat about the bush, tell him or her what brought you to the banking hall.
He will ask you some questions like the phone number you used in opening the account, your full name, your next of kin, residential address, date of birth.
When you provide them the accurate answer to these questions, he will source out your account number and give it to you
The reason behind this is for him to know for sure that you own an account with them.
7.) Call Centre or Online Chat
You can also retrieve your account number online
How do I mean? You can either an email, call or chat an online customer representative and ask him to help you retrieve your account number.
The customer care details are sterlingbankng.com (website for online chat), firstname.lastname@example.org (email address) and 070078375464 (customer care representatives).
The customer care personnel will ask you some questions just like the offline customer care representative did.
It is not something you haven’t heard of, relax your nerve.
You will be asked to provide the details you used in opening the account before. Your full name, residential address, date of birth, phone number you used in opening the account, next of kin and the bank branch at which you opened the account.
When you provide the online customer care personnel the answers to the questions, he will reveal to you your account number.
Please save it for future use.
8.) OnePay Mobile App
- Download from your OS app store
- Register and Login
- On your dashboard are your account number and other banking details.
This write up explains the best ways to check your Sterling Bank account number. With this, you can easily retrieve it and use it whenever you need it.
Whether by code, sms, mobile app or in-bank method, every one of the methods here are very practical and easy to follow.